Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-south-padre-island-texas.primarycareaid.com (hereinafter referred to as “Elderly Care South Padre Island Texas,” “us,” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Customer Data Protection Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://elderly-care-south-padre-island-texas.primarycareaid.com
  2. Any mobile applications or services provided by us
  3. Online forms and interactions through our platform
  4. Links to third-party websites, apps, or services embedded on our site (users should be aware that these third parties have their own privacy policies)

Processing Activities

This policy describes the practices when:

  1. Users access and utilize our applications, services, or website as authorized users.
  2. Individuals visit pages linked to this Privacy Policy on our website.
  3. Customers receive communications from us via email, phone calls, texts (SMS), or other channels.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Data required for processing payments, such as cardholder name, card number, expiration date, and CVV.
  3. Financial Information: Records of transactions, bank details, or other financial records relevant to services we provide.
  4. Purchase Information: Details about products or services purchased from us, including quantities and pricing.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking purposes (e.g., IP address, device ID).
  6. Location Data: Information about your physical location when you interact with our services, gathered through GPS or similar technologies.
  7. Feedback: Comments, suggestions, and reviews provided by users regarding our products and services.
  8. Social Media Information: Data collected from social media platforms when users choose to engage with us on these platforms (e.g., user name, profile picture).
  9. Product Information: Details about the products or services that you view or purchase on our site.

We collect this data through direct input from users, tracking technologies, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your device to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for navigating our site and using its features.
  2. Preference Cookies: Remember settings you’ve chosen, such as language preferences.
  3. Analytics Cookies: Track website usage and performance, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes. Once the retention period expires, we delete or anonymize the data unless specific exceptions apply, such as preserving records for legal compliance.

Security Measures

We implement robust security measures to protect your data:

  1. Employing secure data storage and processing methods.
  2. Utilizing encryption protocols to safeguard sensitive information during transmission and storage.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.
  4. Working with trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (depending on your location)

You may have specific rights regarding your personal data, including:

  • Access to your data and its use
  • Requesting corrections or deletions
  • Restricting or objecting to the processing of your data
  • Data portability
  • The right to withdraw consent
  • Non-discrimination (in certain cases)

To exercise these rights, please reach out to our privacy team using the contact information provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website, and the updated policy will be effective immediately upon posting. We encourage users to regularly review this page for any updates.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions regarding your data:

Email: [email protected]

Mail: [Provide physical address]